Privacy Policy

This Privacy Policy for personal data (hereinafter referred to as the Privacy Policy) applies to all information that the website of the “lupos” company, located at https://lupos.ae/, may collect about the User during the use of the website, programs, and products of the site.

1. GENERAL PROVISIONS

1.1. The use of the “lupos” company’s website by the User implies agreement with this Privacy Policy and the conditions for processing the User’s personal data.

1.2. In case of disagreement with the terms of the Privacy Policy, the User must cease using the company’s website.

1.3. This Privacy Policy applies only to the website of the “lupos” company. The site does not control and is not responsible for third-party sites that the User may visit through links available on the company’s website.

1.4. The site administration does not verify the accuracy of the personal data provided by the User of the company’s website.

2. SUBJECT OF THE PRIVACY POLICY

2.1. This Privacy Policy establishes the obligations of the Administration of the company’s website for non-disclosure and ensuring the privacy protection mode of personal data provided by the User at the request of the site Administration during registration on the company’s website or when placing an order to purchase a product.

2.2. Personal data allowed for processing under this Privacy Policy is provided by the User by filling out forms on the “lupos” company’s website and includes the following information:

2.2.1. User’s full name;

2.2.2. User’s contact phone number;

2.2.3. Any other information provided by the User.

3. PURPOSES OF USER’S PERSONAL INFORMATION COLLECTION

3.1. The Administration of the company’s website may use the User’s personal data for the following purposes:

3.1.1. Identification of the User who filled out the form on the company’s website for service registration.

3.1.2. Establishing feedback with the User, including sending notifications, inquiries regarding the use of the company’s website, providing services, processing requests, and applications from the User.

3.1.3. Providing effective customer and technical support to the User in case of problems related to the use of the company’s website.

4. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

4.1. Processing of the User’s personal data is carried out without any time limit, by any lawful means, including in information systems of personal data using automation tools or without using such tools.

4.2. The User agrees that the Administration of the site has the right to transfer personal data to third parties for the purpose of fulfilling the User’s order placed on the website of the “lupos” company.

4.3. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties.

4.4. The site administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

5. OBLIGATIONS OF THE PARTIES

5.1. The User must:

5.1.1. Provide information about personal data necessary for using the “lupos” company’s website.

5.1.2. Update, supplement the provided information about personal data in case of changes in this information.

5.2. The site administration is obliged to:

5.2.1. Use the received information exclusively for the purposes specified in clause 3 of this Privacy Policy.

5.2.2. Ensure the confidentiality of personal information, not disclose without the prior written permission of the User, as well as not carry out the sale, exchange, publication, or disclosure of other possible ways of transferring the User’s personal data.

5.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure commonly used to protect such information in the existing business turnover.